Client Services

At Azalia, we view our services as an art form. Whether you need advice, maintenance, repairs, adjustments, or customization, we are dedicated to building a lasting relationship of trust. As your Azalia creation evolves with you, our service team is here to ensure that every experience with us is as exceptional as the pieces we craft.

At Azalia, we are committed to upholding the highest standards of craftsmanship, and we take great care in repairing all items made by us. Whether you prefer to bring your piece directly to our store or send it in by mail, we’re here to ensure it receives the attention it deserves. For mail-in repairs, please follow the instructions provided below to ensure a smooth process.

Fill in our Contact Form or email at:
Customercare@azalia.gr

Repairs

This complimentary service is our way of ensuring that your jewelry remains as radiant as the day you first wore it. For the lifetime of your piece, we provide not only a thorough cleaning but also a careful check to ensure that your gemstones are securely set. With our attentive care, your Azalia design will continue to shine with its original beauty and charm for generations to come. Simply contact us or bring your jewelry to our store for this cherished service.

Cleaning & Polishing

At Azalia, we understand that your jewelry is more than just an accessory—it’s a part of your life. If you ever need repairs or adjustments, you can rely on the support and expertise of some of the world’s finest jewelers.

Our skilled craftsmen are here to ensure your pieces remain as beautiful and well-fitted as ever.

Adjustmens

Gentle Handling

Handle your jewelry with care to avoid scratches and damage. Put on your pieces after applying lotions or perfumes to prevent residue build-up.

Regular Cleaning

Clean your jewelry gently with a soft cloth or a mild soap solution. For intricate designs, a soft brush can help reach all the details.

Safe Storage

Store your jewelry in a soft pouch or lined box to keep it protected from scratches and tangling. Avoid keeping multiple pieces in direct contact with each other.

NO Excessive Exposure

Remove your jewelry before swimming, exercising, or engaging in activities that may expose it to harsh chemicals or excessive moisture.

By incorporating these practices into your daily routine, you’ll help preserve the exquisite beauty of your Azalia designs for a lifetime.

Client Services

Repairs

Cleaning & Polishing

Adjustmens

Gentle Handling

Regular Cleaning

Safe Storage

NO Excessive Exposure

Day-to-Day Product Care

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